How to Help Safely

The government has published an excellent set of guidelines to follow to ensure your safety when helping others, just click on following link for more information:

Coronavirus: How to help safely

Hampshire CVS Network have also published the following handbook, which may be helpful to those co-ordinating volunteers. 

Covid- 19 Volunteer Handbook 27-3-V1 Editable

*Helpline for Vulnerable Residents – Please Share*

Could everyone please share the details of a new local helpline that has gone live today for elderly, frail and vulnerable people who do not have relatives, friends or members of the community to help take care of them.

HantsHelp4Vulnerable can be contacted on 0333 370 4000 and will provide advice and information, as well as co-ordinate requests for practical help, passing them through to the appropriate Local Response Centre – there is one based in each of Hampshire’s 11 districts. Please share this both on Facebook and in person with anyone who you feel may be vulnerable at this time.

If you would like copies of the “It’s OK to ask for help” leaflet to drop around to any residents (safely) please contact

Useful Resources in Twyford, Hampshire during the Covid-19 Crisis

Twyford Surgery

For any suspected coronavirus cases, please do not call or come to the surgery but instead follow the advice at: or if you have no internet access call 111.

Operating telephone appointments for all other purposes only. Please do not visit the surgery.

Call 01962 712906


Twyford Pharmacy

Opening weekdays 11:00 – 18:00, Saturday 09:00 – 12:00, closed Sunday and bank holidays

Please allow full five days for repeat prescriptions. Online ordering available.

Delivery continues for existing delivery patients and for patients identified as vulnerable. For pick up, please queue with two metre separation in the car park.

Call only if completely necessary: 01962 764131


Age Concern Hampshire

Age Concern Hampshire are also offering assistance if people need it, including shopping services, prescription collection services and delivery of food parcels. The helpline number is 0800 328 7154 and the email address is


Winchester Villages Trust

WVT is a charity which supports people living in the Winchester Rural District, Twyford included, with small grants in times of financial difficulty where help is not available from public funds.

We can help with grants, for example, for essential equipment, food, fuel, heating, costs of transport to and hospital, or educational items.

If you, or someone you know, is in need of help, please email


Meals On Wheels

Operated by Hampshire County Council. Delivering one hot meal and afternoon tea daily.

Full details, prices and application here:


Twyford Mutual Support

This is an informal support group organised by a group of neighbours to ensure people that as a village, we can help people isolate by delivering shopping, collecting prescriptions, telephone conversations and offering general help. Please be aware that this remains an informal group for the coronavirus outbreak only and volunteers are not DBS checked. You are encouraged to keep all arrangements via the main organisers so that there is oversight. Find the group on Facebook:


Or call: 01962 715462


Twyford Soup Larder

A supply of homemade soup has been cooked and frozen in the village to be delivered to any villager who is suffering from the virus but is recovering at home. We will deliver to and leave on your doorstep frozen portions of soup which you can easily reheat. This is a free service offered by villagers to nourish our neighbours who get sick.


Call: 01962 715462

Businesses Offering Enhanced Services

Twyford Stores

Twyford Stores is the village shop stocking a range of fresh and dry produce including basics. They will arrange telephone payment and delivery for vulnerable residents. Call: 01962 712168

Twyford Village Stores on Facebook 


Little Kitchen Company (formerly Bean Below)

Takeaway sandwiches and drinks. Call: 01962 711353

Dine at home service, fresh meals to reheat, Winchester-wide service. Call: 01962 885600 (minimum order £24). Click on the following link for more information:


The Phoenix Inn

Collection and delivery meals. Lunchboxes and hot pub meals. Call: 01962 713322 or 07796 71462


The Bugle Inn

Collection and delivery of freshly cooked lunch and dinner. Offering soups, mains and dessert daily. Menu advertised each day on their Facebook Page The Bugle on Facebook. Call: 01962 714888 or email:


Hare Farm

Local chicken farm offering fresh eggs daily on the main road at the bottom of Hare Lane.

Eggs limited to one half dozen box per person at cost of £2 per box. Please place your cash in the honesty tube. No farm visits during the coronavirus outbreak, thank you.

Local Home & Senior Care Services


Local company offering home help services. Click on the following link for more information:


Home Instead Senior Care

Local company offering senior care services to people living in their own homes. Click on the following link for more information:


Meals On Wheels

Operated by Hampshire County Council. Delivering one hot meal and afternoon tea daily. Full details, prices and application here:


Services from Winchester City Council

Winchester City Council have provided an update on their Services at the current time

Parish connect (April 2020)


Facebook logo Twyford on Facebook

There are a few Twyford specific Facebook pages that will help you maintain some social contact during these difficult times as follows:

Twyford (Hants) Residents

This is a very popular Facebook site with lots of useful postings on a very regular basis. This is an open site – you don’t have to apply to join and see the content. Click on the following link to access this site: Twyford (Hants) Residents

Twyford Pictures

Several Twyford residents have been out taking photographs of the village and local scenes whilst out on their daily exercise walk. Click on the following link to access this site: Twyford Pictures

Together, We Are Twyford Group

This is a Facebook site which brings together local information in one private space and a group where you can discuss the daily business of village life with other residents. Note that this is a closed group and you will have to apply to join. Click on the following link to access this site: Together, We Are Twyford Group. Email to be featured:

Document correct at 06/05/2020. It will be updated as further services are identified.